Privacy policy

Privacy Policy Overview

Welcome to Valore! We are operated by Agora ECommerce LLC (d/b/a www.Valore.com), a Delaware corporation with a mailing address of PO Box 385, Burlington, MA 01803. At Agora ECommerce LLC (registered trade name “ValoreBooks”), we take the privacy of your personal information very seriously. We gather and use your information to provide personalized experiences, improve our services, and communicate with you.

There are three main types of information that we collect:

Information that you provide to us: This includes information such as your name, address, phone numbers, email addresses, payment information, and any personal descriptions or financial information you choose to share with us.
Automatic information: We collect certain information automatically when you interact with our website, such as your IP address, browsing and search history, and information collected through the use of cookies and other tracking technologies.
Information from other sources: We may also receive information about you from other sources, such as updated delivery and address information from our carriers or other third parties, account information from merchants we work with, and credit history information from credit bureaus.

We may use third-party advertisers and advertising companies to serve ads on our website or to provide other services, such as analyzing website traffic. These third parties may collect and use information about your visits to our website and other websites in order to provide relevant advertisements and services. We encourage you to read the privacy policies of any third parties before providing them with your personal information.

We may also provide links to other websites on our website. Please be aware that we are not responsible for the privacy practices of these other websites. We recommend that you read the privacy policies of any third-party websites you visit.

We take appropriate measures to protect the security of your personal information. However, no data transmission over the internet can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

We reserve the right to update this privacy policy at any time. Any changes to this policy will be reflected on this page. We encourage you to review our privacy policy whenever you access our website to stay informed about our information practices and the choices available to you. If you would like to read more on our privacy policy, please see below for our full policy. We look forward to serving you.

DISCLAIMER OF ALL WARRANTIES AND LIMITATION OF LIABILITY.

AGORA ECOMMERCE LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE OPERATION OF OUR SITES, THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH OUR SITES, OR ANY OTHER ASPECT OF OUR SERVICE. YOU EXPRESSLY AGREE THAT YOUR USE OF OUR SITES AND SERVICE IS AT YOUR SOLE RISK.

AGORA ECOMMERCE LLC PROVIDES OUR SITES AND THE "MARKETPLACE" PLATFORM ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE OPERATION OF OUR SITES, THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH OUR SITES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF OUR SITES IS AT YOUR SOLE RISK.

AGORA ECOMMERCE LLC SPECIFICALLY DISCLAIMS ALL WARRANTIES, MAKING NO EXPRESS WARRANTIES AND DISCLAIMING ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AGORA ECOMMERCE LLC DOES NOT WARRANT THAT OUR SITES, SERVICE, OR ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH OUR SITES, THEIR SERVERS, OR E-MAILS SENT FROM AGORA ECOMMERCE LLC, OR ANY OTHER ASPECT OF OUR SERVICE, ARE FREE FROM DEFECTS, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THEY WILL BE UNINTERRUPTED OR ERROR-FREE.

TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, AGORA ECOMMERCE LLC HEREBY EXPLICITLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT OUR SITES, THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH OUR SITES, THEIR SERVERS, OR E-MAILS SENT FROM AGORA ECOMMERCE LLC ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

IN NO EVENT SHALL AGORA ECOMMERCE LLC BE LIABLE FOR ANY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND, ARISING FROM THE USE OF OUR SITES OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH OUR SITES, INCLUDING BUT NOT LIMITED TO LOSS OF USE, DATA, OR PROFITS, ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THE SERVICES OR PRODUCTS OFFERED ON THE SITE, OR ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, OR ANY OTHER MATTER RELATING TO THE SERVICE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF AGORA ECOMMERCE LLC HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

Full Privacy Policy

Welcome to Agora ECommerce LLC! At Agora ECommerce LLC (registered trade name “ValoreBooks”), we take the privacy of your personal information very seriously. We understand that the information you share with us is personal and sensitive, and we take great care in how we handle it. This privacy policy outlines our commitment to protecting your privacy and how we use the information you share with us.

By using our website, you agree to the terms of this privacy policy. Thank you for choosing Agora ECommerce LLC.

At Agora ECommerce LLC, we collect personal information to personalize and improve your experience on our website. There are three main types of information that we gather:

Information that you provide to us: This includes information such as your name, address, phone numbers, email addresses, payment information, and any personal descriptions or financial information you choose to share with us.
Automatic information: We collect certain information automatically when you interact with our website, such as your IP address, browsing and search history, and information collected through the use of cookies and other tracking technologies.
Information from other sources: We may also receive information about you from other sources, such as updated delivery and address information from our carriers or other third parties, account information from merchants we work with, and credit history information from credit bureaus.

Examples of the specific information we collect include:

Your name, address, phone numbers, and email addresses
Payment information, including credit/debit card details and financial information
Information about the people to whom you have shipped purchases, including their addresses, phone numbers, and email addresses
The content of any reviews you write
Personal descriptions and information about you
Computer and connection information, including your IP address, browser type and version, operating system, and platform
Purchase history, which we may use to create certain features or customer profiles
The full URL clickstream to, through, and from our website, including date and time
Information about the products you have viewed or searched for
Phone number used to call our 800 number
Browser data such as cookies and Flash cookies, which we may use for fraud prevention and other purposes
Session information collected through the use of software tools, including page response times, download errors, length of visits to certain pages, and page interaction information
Information from searches conducted through our website, including search terms and results
Information from merchants with whom we operate co-branded businesses or provide technical, fulfillment, advertising, or other services, including account information, purchase or redemption information, and page-view information
Credit history information from credit bureaus, which we use to prevent and detect fraud and to offer certain credit or financial services to some customers.

Accessing Your Data:

You can easily access various types of information on the Agora ECommerce LLC website, including:

Current information about your orders
Personally identifiable information, such as your name, email address, passwords of Source Buyers, and communication preferences
Payment settings, including credit/debit card information
Email notification settings
Your profile

Data Choices:

As a user of Agora ECommerce LLC, you have the choice to provide or withhold personal information as you see fit. However, certain information may be required in order to make a purchase or access certain features of the website.

You have the ability to update and modify the information you have provided to us at any time. Please note that we may retain a copy of any previous versions for our records.

Third-Party Organizations:

Third-party advertisers and advertising companies may serve advertising content on certain pages of the Agora ECommerce LLC website. You may also be able to access external websites through links on the Agora ECommerce LLC website.

Information Sharing:

At Agora ECommerce LLC, we are committed to protecting the privacy of our customers and do not sell their personal information to third parties. However, we may share customer information in the following cases:

With third-party service providers who perform functions on our behalf, such as processing orders or providing customer support. These service providers will only have access to the personal information they need to perform their functions and are not allowed to use it for any other purposes.
In the event that we sell or acquire other companies or business units, customer information may be transferred as part of the assets of the business. Any such transfer will be subject to the promises made in our privacy policy and customers will be notified if their personal information will be shared with a third party in this manner.
To protect Agora ECommerce LLC and our customers, we may release personal information when we believe it is necessary to comply with the law, enforce our policies, or protect our rights, property, or safety. This may include exchanging information with other companies and organizations for fraud prevention and credit risk reduction. However, we will not sell, rent, share, or otherwise disclose personally identifiable information for commercial purposes in violation of our privacy policy.

Security Measures:

At Agora ECommerce LLC, we take steps to protect the personal information of our customers from unauthorized access. While it is not possible to completely secure data on the internet, we employ various security measures to keep your information safe. These include:

Using firewalls and Secure Sockets Layer (SSL) software to encrypt information transmitted to and from our website
Only displaying the last four digits of your payment account information when confirming an order, while transmitting the full account number for processing
Requiring users to sign in with a password to access their account and encourage signing out after using a shared or public computer
Monitoring for suspicious activity, such as multiple user IDs or aliases, to identify and resolve issues or disputes

In addition, we use encryption to protect transmitted data and will never send your credit card number via email. For added protection, we recommend that you enter the last four digits of your saved credit card number when making purchases, even when using a device you trust. We also recommend signing out and closing the browser window when using a shared or public device.

Cookies:

Cookies are small pieces of data that are stored on your computer when you visit a website. We use cookies to enable certain features on our website and to help us recognize your browser.

You can choose to disable or delete cookies through your browser settings. However, keep in mind that doing so may prevent you from fully taking advantage of all the features of our website. If you prefer, you can choose to have your browser notify you whenever a new cookie is received, or you can disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, through the settings of the add-on or by visiting the manufacturer's website.

Users Under 18 Years of Age:

At Agora ECommerce LLC, we do not allow individuals under the age of 18 to buy or sell products on our website without the supervision of a parent or guardian. Additionally, we do not allow the posting of any material that involves or appears to involve the sexual exploitation or abuse of minors. If you encounter any such material on our website, we encourage you to report it to us immediately. Protecting children from harm is a top priority for us, and we do everything we can to ensure that our website is a safe and appropriate environment for all users.

Obligations, Revisions and Concerns:

By visiting Agora ECommerce LLC, you are subject to the terms of this Privacy Policy and our Use Conditions & Guidelines, including provisions regarding limitations on damages, arbitration of disputes, and compliance with state and federal laws related to privacy, intellectual property, and inappropriate or offensive material. If you are a seller on the platform, you are also subject to our Participation Agreement. As a buyer, you may want to review the Participation Agreement for further information on our policies, including those related to privacy.

If you have any questions or concerns about privacy at Agora ECommerce LLC, please contact us with a detailed description of the issue and we will do our best to address it.

As our business, legal requirements, and standards evolve, we may update our Privacy Policy, Participation Agreement, Use Conditions & Guidelines. We may send reminders of these updates through email, but we recommend checking our website frequently for the most current versions. Any changes to our Privacy Policy will be posted on our website and will be effective for all users upon posting. By using our website, you agree to be bound by any updates to these policies.

Thank you for taking the time to review our privacy policy. We are committed to protecting your personal information and providing you with a positive experience on our website. If you have any questions or concerns about your privacy while using our site, please don't hesitate to reach out to us. We appreciate your business and value your trust in us. Thank you for choosing Agora ECommerce LLC.

DISCLAIMER OF ALL WARRANTIES AND LIMITATION OF LIABILITY.

Privacy policy

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