Tracking and delivery
How do I track my order?
Many of the sellers in the Valore Marketplace offer free order tracking, which is accessible from the My Account page on Valore.com.
To view tracking information:
- Go to the Valore My Account page
- Enter your order number
- Enter your e-mail address or last name
- Tracking Information will appear if the seller uploads it. If tracking information is not viewable, please contact our Customer Service Team to request tracking information.
When should I expect to receive my order?
After you place an order on Valore, your seller must confirm your order, which is typically no later than the next business day. Once an order is confirmed, they will ship your book(s) within 24 hours. Expected transit times for each shipping method are listed below:
- Standard (Free): 4-6 business days.
- Expedited: 3 business days or less
How many shipments should I expect?
You will receive a separate shipment for every book that was purchased from a different seller. Example: If your order contains three books purchased from three different sellers, you should expect three separate deliveries.