I haven't received my item

I haven't received my item. What should I do?

Review our delivery estimate timeframe:

  1. Priority mail: 3-5 business days.
  2. Standard mail: 4-14 business days.

Review if tracking available. Many of the sellers in the ValoreBooks Marketplace offer free order tracking, which is accessible from the "My Account" page on ValoreBooks.com or available in your shipping email.

If the timeframe has passed please contact your seller for further assistance.

If your seller is unable to help, or does not reply within 48 hours, please contact us by clicking "Contact" on the upper right corner of this site, or emailing us directly at customerservice@valorebooks.com

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