Checkout error message

I keep getting an error message "We're sorry, but there was a problem processing your payment. Please double check your payment information and try again"

There may be a few reasons why you are receiving this error message:

  • Credit card billing name and address does not match.
  • Name entered incorrectly in card payment field
  • Purchase exceeds buyer's credit card limit
  • Buyer email outside the U.S.

If you are still receiving an error message after verifying the above information, please contact us for assistance.

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