Please be careful when returning your rentals to only include those books that you rented through ValoreBooks. In the event that you include a book in your rental return that was not rented through ValoreBooks, we will do our best to track down that book and ship it back to you (using the address associated with your rental order). Because of the volume of books that flow through our warehouse, it may take up to 45 days for us to locate your item. Please note that ValoreBooks is not responsible for any late fees incurred from other vendors during this time.