If one or more of your sellback items fails to meet our sellback standards, we will notify you via email and via your order details page. You will be given 14 days from the time of this notification to request that your items be returned to you. To submit this request, please use the contact us form or email customerservice@valorebooks.com. If we do not hear from you within 14 days, your items will be recycled. Please note that it may take up to 45 days for the item to be returned.