Before selling back your books, please ensure that each book meets our quality standards, which are described below. Once your sellback items arrive in our warehouse we will evaluate them to ensure that they meet these quality standards. Items that do not meet our standards may be rejected for sellback or subject to a price quote revision.
Textbooks that exhibit any of the following characteristics will not be accepted for sellback:
- Severely damaged book cover, binding, or pages
- Missing or ripped pages
- Water damage
- Excessive writing or highlighting
- An ISBN or edition that is different from the ISBN or edition that was quoted*
- Tampered ISBN
- Missing CDs or discs (if required)
Please do not send in books that you do not own, or that you have rented from ValoreBooks or another rental provider. ValoreBooks is not responsible for rental late fee charges related to these books. By participating in the sellback program, you represent and warrant that you are the lawful owner of the products you are selling back, and that those products are free and clear of any lien or encumbrance. ValoreBooks will not issue payment for any sellback items that it receives and determines to be counterfeit, fraudulent, or stolen.
*Note: Some books have multiple ISBN numbers listed, so it is critical that you input the correct ISBN number that corresponds to the book you are selling back in order to receive an accurate quote. If there are stickers covering the ISBN on your book, please remove them. ValoreBooks is not responsible for items that are damaged in the mail. To protect against damage while in transit, including water damage, we encourage you to pack your items safely and securely. Check out our packing tips for more information.